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Legal

Access & Correction Requests Policy

How to exercise your rights to access or correct personal data.

Last updated: July 9, 2026

Purpose

OnCallKeeper is committed to respecting data subject rights under GDPR, KVKK, and other applicable laws.

This Policy explains how to submit access, correction, deletion, or portability requests.

Your rights

Subject to applicable law, you may request:

  • Confirmation of whether we process your personal data
  • A copy of your personal data
  • Correction of inaccurate or incomplete data
  • Deletion, restriction, or objection to certain processing
  • Data portability where technically feasible

How to submit a request

Email [email protected] with your full name, contact details, and a clear description of your request.

Postal mail: TAKIMCA DANISMANLIK A.S. and RISEON TECHNOLOGIES LTD, Barbaros Mh. Şebboy Sk. No: 4 / 1-2, Ataşehir, Istanbul, Turkey (see Address Information in our legal policies for all office locations).

We may ask for reasonable identity verification before fulfilling requests.

Response timeline

We aim to respond within 30 days. Complex requests may require an extension as permitted by law, in which case we will notify you.

Complaints

You may lodge a complaint with your local supervisory authority. In Türkiye, this is the Personal Data Protection Authority (KVKK Kurumu).

Contact Information

OnCallKeeper is operated by TAKIMCA DANISMANLIK A.S. and RISEON TECHNOLOGIES LTD.

TAKIMCA DANISMANLIK A.S. (Tax ID: 8161289302) — Republic of Türkiye

RISEON TECHNOLOGIES LTD — Company number 16937950 — United Kingdom

General: [email protected] · Sales: [email protected] · Privacy: [email protected] · Legal: [email protected]

Web: oncallkeeper.com · Contact form: oncallkeeper.com/contact

Address Information

OnCallKeeper, operated by TAKIMCA DANISMANLIK A.S. and RISEON TECHNOLOGIES LTD, maintains the following registered office locations:

  • 1. TAKIMCA DANISMANLIK A.S. — Istanbul HQ — Barbaros Mh. Şebboy Sk. No: 4 / 1-2, Ataşehir, Istanbul, Turkey
  • 2. RISEON TECHNOLOGIES LTD — London Office — Suite 10364, 5 Brayford Square, London, United Kingdom, E1 0SG
  • 3. RISEON TECHNOLOGIES LTD — US Office — 16192 Coastal Highway, Lewes, DE 19958, USA